It’s my first visit to nabu and I’m worried about using my credit/debit card over the Internet - should I be?

Absolutely not! 

Security:
Buying nabu products online is quick, easy, convenient and safe. We do not store your credit/debit card details, all online transactions are dealt with by Sage Pay, formerly - Protx, through their ultra-secure connections direct with the banks themselves. Sage Pay use the most secure encryption technology available to ensure that your personal details and credit card information remain safe at all times.

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What credit/debit cards do you accept?

We accept…Visa, Visa Debit, Visa Electron, Mastercard, Solo and Maestro. We also accept payment through Paypal. If you would like to use an alternative method of payment, then, please contact nabu using our ‘contact us’ page for telephone and email details.

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The babygrow that I like is out of stock on your website, can you get hold of one for me?

Please email us at info@nabu.co.uk describing the babygrow that you like along with the size and quantity that you require and we’ll do our utmost to get one for you.

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I’ve signed up to nabu, how do I know if I’ve won any of your special promotions?

We’ll contact you directly using the email address you signed up to nabu with.

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Do you have a Privacy and Data Protection Policy?

Yes, we value our customers right to privacy. See below.

Privacy and Data Protection Policy:
Customer contact information including name, address, telephone and email are stored by nabu for delivery purposes only.  nabu does not share customer data with third parties. However, you may occasionally receive marketing and promotional materials from nabu.

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What do I do if my babygrow is faulty?

Please go to the ‘delivery’ section of this site, and look at ‘Exchange and Returns’ for help with faulty goods.

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How do I care for my new babygrow?

nabu stock many different brands, subsequently please check the washing and tumble dry label for recommended instructions and manufacturer guidelines on how to keep your babygrow in tip top condition.

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Do you stock or can you get hold of other brands?

Yes, if there is an exclusive and fun brand out there that you like and you don’t see it on nabu we’d like to hear about it because we should be stocking it! Just email us at info@nabu.co.uk

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I’d like to find out more about nabu who should I contact?

Please email us at info@nabu.co.uk or visit our ‘contact us’ page for additional contact details.