Privacy policy

We are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the Data Protection Act 1998 and other applicable laws.

The information we learn from customers helps us to personalise and continually improve your shopping experience at nabu.co.uk. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, and to update our records and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Your use of the nabu.co.uk website and any disclosure of personal information via the website signifies your consent to us collecting and using personal information about you in accordance with this Privacy Policy.

When a customer makes an order at nabu.co.uk we ask for information such as your name, e-mail address, postal address, and contact details, and then we keep a record of this information. All this is necessary so that we can pass on the correct details with your order, and ensure that you are happy with the service you receive. We keep a record of any purchase you make from any of our suppliers at nabu.co.uk. This means both they and (in some instances) we can help to deal more quickly with any queries or problems you may have, and also so we can ensure that any information that we send to you is relevant.

We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you've had.

All the information we collect via our website or through correspondence with you is used to operate and improve the service we offer you and to personalise our service. We are committed to using your personal information only for:

1. Passing on your orders to our suppliers so they can supply goods and services to you and for customer administration.

2. Providing you with information about the services we offer.

3. Letting you know about offers and news from nabu.co.uk.

4. To verify details of your payment method or credit card account.

There are only two circumstances where we may share some of your data with others:

1. In the unlikely event that our business assets are ever sold to or purchased by another company (our data records are part of our business). You will receive notice of any such event and we will use our reasonable endeavours to ensure that the new combined entity will follow the practices disclosed in this Privacy Policy.

2. To outside research companies whom we may ask to contact you directly for your opinions on our service, and our partners' products and services (in which case we provide them with only the information they need to perform their function).

You acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.

We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment. Only employees, our partners and any sub-contractors (such as Sagepay) who need the information to perform a specific job are granted access to personally identifiable information.

If you have questions about your personal data or our Privacy Policy, please contact us at info@nabu.co.uk

To see all the information we have about you, and to correct any inaccuracies, please write to us at:

nabu baby, 1 Malvern View, Main Road, Shurdington, Cheltenham, Glos, GL51 4XJ.

If you do not wish to receive any further email messages from us please click the unsubscribe link at the bottom of any newsletter or email.

We reserve the right to change our Privacy Policy, whilst of course keeping it within all relevant legislation and guidelines. We will do all we can to ensure that our privacy policy shows the most up to date information at all times, and may notify you of such changes by uploading the revised privacy policy on the nabu.co.uk website.

Our sellers are bound by the same legislation as us, and if they gather or keep your information, they must give you all relevant information about their policy. However, we are not responsible and do not warrant or guarantee that the privacy policies, of any partner or any other companies that your personal information is passed to in accordance with this Privacy Policy, comply with data protection legislation. We are not responsible for any damages which you or others may suffer as a result of the loss of confidentiality of such information. When you place an order with any seller on nabu.co.uk, your personal details that you submit at point of purchase must by necessity be forwarded along with the order, so you will need to verify their privacy policy directly with them if you wish.

Our sellers will only use your personal details to send out their products to you or to contact you about your order. Your personal information will not be used by our suppliers to contact you in any other way. If you would like to receive information about our suppliers products, then you will need to contact them directly.