We are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the Data Protection Act 1998 and other applicable laws.
The information we learn from customers helps us to personalise and continually improve your shopping experience at nabu.co.uk. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, and to update our records and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
When a customer makes an order at nabu.co.uk we ask for information such as your name, e-mail address, postal address, and contact details, and then we keep a record of this information. All this is necessary so that we can pass on the correct details with your order, and ensure that you are happy with the service you receive. We keep a record of any purchase you make from any of our suppliers at nabu.co.uk. This means both they and (in some instances) we can help to deal more quickly with any queries or problems you may have, and also so we can ensure that any information that we send to you is relevant.
We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you've had.
All the information we collect via our website or through correspondence with you is used to operate and improve the service we offer you and to personalise our service. We are committed to using your personal information only for:
1. Passing on your orders to our suppliers so they can supply goods and services to you and for customer administration.
2. Providing you with information about the services we offer.
3. Letting you know about offers and news from nabu.co.uk.
4. To verify details of your payment method or credit card account.
There are only two circumstances where we may share some of your data with others:
2. To outside research companies whom we may ask to contact you directly for your opinions on our service, and our partners' products and services (in which case we provide them with only the information they need to perform their function).
You acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.
We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment. Only employees, our partners and any sub-contractors (such as Sagepay) who need the information to perform a specific job are granted access to personally identifiable information.
To see all the information we have about you, and to correct any inaccuracies, please write to us at:
nabu baby, 1 Malvern View, Main Road, Shurdington, Cheltenham, Glos, GL51 4XJ.
If you do not wish to receive any further email messages from us please click the unsubscribe link at the bottom of any newsletter or email.
Our sellers will only use your personal details to send out their products to you or to contact you about your order. Your personal information will not be used by our suppliers to contact you in any other way. If you would like to receive information about our suppliers products, then you will need to contact them directly.